NPS Question Template

Measure User Sentiment with the NPS Question Template

Understand Your Users Like Never Before

The NPS Question Template by Candu makes it easy to measure user sentiment and gather valuable feedback. Designed with simplicity and effectiveness in mind, this template allows you to capture Net Promoter Scores (NPS) seamlessly, providing a clear understanding of how your users perceive your product and brand.

Customizable for Your Audience

With Candu’s no-code editor, you can design NPS surveys that reflect your brand’s identity and specific goals. Tailor the wording, scale, and follow-up questions to ensure the feedback you receive is both relevant and actionable. For instance, follow up with a question asking users to elaborate on their rating, providing deeper insights into their experience. This flexibility makes it perfect for customer success teams and product managers.

Turn Feedback into Actionable Insights

Integrated analytics allow you to track trends, identify areas for improvement, and prioritize product updates based on user sentiment. Monitor promoter, detractor, and passive scores to make informed decisions that drive engagement and retention. By leveraging data, your team can proactively address issues and enhance user satisfaction.

Responsive and User-Friendly

The NPS Question Template is designed to be responsive, ensuring users can provide feedback seamlessly across desktops, tablets, and smartphones. Its intuitive design removes barriers, encouraging higher response rates and more reliable data. Whether embedded in your platform or shared via email, this template enhances the user feedback experience.

Use Case Examples

1. SaaS Platforms: Measure user satisfaction post-onboarding or after feature launches.
2. Customer Support Teams: Identify areas for service improvement and celebrate successes.‍
3. E-commerce Tools: Understand customer loyalty and improve purchasing experiences.