Modals

Grab your users' attention. Whether it’s guiding users through onboarding, announcing new features, or nudging engagement, these modal templates ensure the message lands.

Best Modal Templates

A well-designed modal captures attention, highlights key features, and drives conversions—embracing disruption in a way that enhances user experience. With Candu’s no-code modals, SaaS teams can create targeted, interactive pop-ups that improve onboarding, feature adoption, and retention.

Each template balances clean design with proven conversion patterns, helping you collect the right information while keeping users engaged and moving forward.

Why Use Candu’s Modals?

Modals are essential for user engagement and product-led growth strategies. They provide a high-visibility way to onboard users, announce product updates, and collect valuable feedback—all without requiring engineering support.

What makes them effective?

  • Contextual timing: Display modals when users need guidance the most.
  • Custom design: Match modal styles to your branding and UI.
  • Mobile responsive design: Optimized for all devices.
  • Optimized for A/B testing: Easily experiment with modal messaging, CTAs, and assets to drive data-informed improvements.
  • Action-focused: Use clear calls to action to improve conversions.
  • Template variety: 8+ pre-built options for common use cases.

How to Use Candu’s Modals Templates

  1. Select your template: Choose from welcome modals, upgrade prompts, or feature announcements.
  2. Customize your content: Add text, images, and buttons tailored to your goals.
  3. Set display rules: Trigger modals based on user behavior, page visits, or inactivity.
  4. Embed effortlessly: Add modals anywhere in your app or dashboard.
  5. Test across devices: Verify mobile responsiveness.
  6. Measure engagement and conversion rates: Use Candu’s analytics to track CTR and completion metrics

Advanced Features for Modals

  • Personalized Experiences: Target different segments with dynamic content.
  • Try a Carousel Create progressive onboarding or feature walkthroughs.
  • Survey & Feedback Collection: Gather real-time insights with in-app forms.

We have been able to turn our creative ideas into reality very quickly by using Candu. It's a really user-friendly tool and makes updating and switching out content in our Community Portal a breeze!

Jennifer Williams
Community Engagement Strategist

Frequently asked questions

When should I use a modal?

Modals work best for onboarding new users, announcing new features, and nudging engagement without disrupting workflows.

What’s the difference between a modal and a pop-up?

Modals require user interaction before continuing and often guide users through a sequence of steps, like multi-step forms or onboarding flows. Pop-ups, on the other hand, are typically shorter, one-off messages or CTAs that can be dismissed without engagement. While modals are a type of pop-up, they serve a more structured and immersive function.

How can I ensure modals don’t annoy users?

Use contextual targeting and frequency controls to display modals at the right time. Avoid interrupting workflows unnecessarily. By default, Candu only allows one modal to be shown at a time. Learn more about Candu’s segmentation.

What are best practices for modals?

Beyond grabbing attention, an effective SaaS modal delivers the right message at the right time. The most successful modals are designed to guide users toward action while minimizing disruption. Here’s what makes them work:

  • Contextual timing based on user behavior ensures modals appear when they’re most relevant.
  • A clear value proposition in 1–2 sentences communicates why users should care.
  • A single, focused call-to-action eliminates confusion and drives engagement.
  • Progressive disclosure for complex features prevents information overload.
  • An easy dismissal option ensures users aren’t frustrated by intrusive experiences.
  • Mobile-responsive design guarantees usability across all devices.
  • A/B tested messaging and design help refine performance and boost conversion rates.

A well-executed modal balances visibility with user experience—prompting action without feeling intrusive.

How do I measure the impact of modals?

Track modal engagement using CTR (click-through rate), completion rates, and conversion lift via Candu’s analytics.

What are typical conversion rates for different modal types?

Conversion rates for different modal types vary based on factors like industry, timing, and audience targeting. However, industry benchmarks provide a useful starting point for understanding what to expect. Here’s a breakdown of typical performance metrics:

  • Onboarding modals: 30–40% completion rate, as they guide users through setup and ensure they experience the product’s core value.
  • Feature announcement modals: 15–25% engagement rate, depending on how relevant and well-timed the feature is for the user.
  • Premium upgrade modals: 5–10% conversion rate, influenced by pricing, perceived value, and the user’s current engagement level.
  • Resource hub modals: 20–30% click-through rate, making them an effective way to direct users to in-depth content, tutorials, and product education.

Actual conversion rates may vary, but optimizing messaging, design, and targeting can significantly improve performance

More questions? Ask us!
Book a Demo

Start prioritizing product growth.

Pixel perfect
user experiences

Start free trial